Services

Solutions Integration

Delivering Tailored Technology Solutions for Complex Business Challenges.

IC&I brings a wealth of experience to the integration of complex technology solutions, particularly in the utility and telecommunications sectors. Our approach is rooted in a deep understanding of industry-specific challenges and a commitment to delivering solutions that enhance operational efficiency and drive tangible results.

Our Solutions Integration Services

Our solutions integration services are customized to meet the unique needs of each client, ensuring that technology not only supports but enhances your business operations.

BSCS System Expertise

With solid experience in the implementation and management of Business Support and Control Systems (BSCS), we help utility companies optimize their operations, improve customer service, and enhance billing accuracy. Our expertise ensures that these critical systems are implemented smoothly and operate effectively.

E-Payment Integration

We are proud to have launched the first e-payment transaction system connecting the Syrian Telecom Company (STC) with the Syrian Electronic Payment (SEP) platform. This groundbreaking solution has revolutionized how payments are processed, offering greater convenience and security for users.

Customer Care & Billing Systems (CCBS)

Since 2013, we have been at the forefront of operating, supporting, and developing the Customer Care & Billing Systems (CCBS) for Syrian Telecom Company (STC). Our work has enabled STC to provide better customer service, streamline billing processes, and improve overall operational efficiency.

System Integration Services

We offer end-to-end system integration services, ensuring that all your technology components work together seamlessly. From software and hardware integration to process alignment, our solutions are designed to maximize efficiency and reduce operational costs.

Ongoing Support and Maintenance

Our commitment to our clients extends beyond implementation. We provide continuous support and maintenance to ensure that your systems are always performing at their best, minimizing downtime and maximizing productivity.

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